Pine Valley operates a travel counter to assist the guests in travel related queries. It is accessible from the Jalpaiguri Road Railway Station 172 km and the Bagdogra Airport 142 km. The guests can explore Singalila National Park 104 km, Pemyangtse Monastery 9 km, and SangaCholing Monastery 8 km.
Every room is equipped with a makeup mirror, a wardrobe, a TV, and an attached bathroom with hot and cold running water. This Pelling hotel provides luggage storage, breakfast surcharge, free daily newspapers, and round-the-clock room services.